Jira timesheets, without leaving Jira

These Terms and Conditions ("Terms") govern access to and use of Temponia, a software-as-a-service time tracking and related platform (the "Service").

The Service is owned and operated by Entrysoft. Throughout these Terms, "Temponia" refers to the Service provided by Entrysoft.

Entrysoft legal details: Entrysoft, Warandestraat 98, 9140 Temse, Belgium, [email protected].

By creating an account, starting a trial, subscribing, or otherwise using the Service, you agree to these Terms.

1. Definitions

"Customer" means the individual or entity that registers for, purchases, or uses the Service.

"User" means any individual authorized by Customer to use the Service, including administrators.

"Account" means Customer's Temponia account and any associated workspaces, organizations, or teams.

"Plan" means a subscription tier (for example Free, Team, Enterprise) and related features, limits, and pricing made available by Temponia.

"Customer Content" means data and content submitted to the Service by or on behalf of Customer or Users (for example time entries, project names, invoices, files, and notes).

"Documentation" means Temponia documentation and help materials made available with the Service.

2. Eligibility and Authority

2.1 Business use. The Service is intended for business and professional use.

2.2 Authority. If you use the Service on behalf of an entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

2.3 Age. Users must be at least 18 years old (or the age of majority where they live).

3. Account Registration and Administration

3.1 Account information. You must provide accurate and complete information and keep it updated.

3.2 Administrators. Customer may designate one or more administrators. Administrators can manage Users, permissions, billing, integrations, and settings, and may access and export Customer Content available within the Account.

3.3 Security. Customer is responsible for all activity under its Account, including User activity. Customer must use reasonable security measures (including strong passwords and enabling single sign-on where available).

3.4 Unauthorized use. Customer must promptly notify Temponia of any suspected unauthorized access to the Account.

4. License and Permitted Use

4.1 License. Subject to these Terms and timely payment of applicable fees, Temponia grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term to access and use the Service and Documentation for Customer's internal business purposes.

4.2 Access methods. Customer must access the Service only through interfaces, clients, and APIs provided or expressly authorized by Temponia.

4.3 Ownership. Except for the limited rights expressly granted in these Terms, Temponia and its licensors retain all rights, title, and interest in and to the Service, Documentation, and all related intellectual property.

5. Plans, Trials, Subscriptions, and Billing

5.1 Plans and limits. Temponia offers multiple Plans with different features, limits, and prices. Plan details may be described on Temponia's pricing pages and in the checkout or order flow. If Plan details conflict between the pricing page and the order flow, the order flow controls for that purchase.

5.2 Trials. Temponia may offer free trials for certain Plans. Trials are provided as described at signup. Unless stated otherwise at signup, trials convert to a paid subscription when the trial ends if Customer does not cancel before the end of the trial.

5.3 Free Plan. Temponia may offer a free tier with limited features or usage. Temponia may change or discontinue the free tier at any time, subject to Section 12 (Changes).

5.4 Fees and billing cadence. Paid subscriptions are billed in advance on a monthly or annual basis, as selected at purchase. Fees are based on the Plan and any applicable usage basis (for example per User), as presented at checkout.

5.5 Auto-renewal. Unless Customer cancels before the end of the then-current subscription term, subscriptions automatically renew for an additional term of the same length (monthly renews monthly; annual renews annually) and Temponia will charge the applicable fees using Customer's payment method on file.

5.6 Cancellation. Customer may cancel renewal at any time through the account settings or as otherwise instructed by Temponia. Cancellation stops future renewals; access typically continues until the end of the then-current paid term unless otherwise stated in the Service.

5.7 Upgrades, downgrades, and seat changes. If Customer upgrades or changes Plans, pricing and effective date will be shown during the change flow. If Customer adds Users or otherwise increases billable usage, Temponia may charge the incremental fees in accordance with the in-product billing rules presented at the time of change.

5.8 Taxes. Fees are exclusive of taxes unless stated otherwise. Customer is responsible for any VAT, sales tax, or similar taxes, except for taxes on Temponia's income.

5.9 Payment failures. If a payment cannot be processed, Temponia may suspend access until payment is received. Temponia may also downgrade the Account to a free tier (if available) or terminate under Section 13.

5.10 Refunds. Except where required by mandatory law or expressly stated in an order form, fees are non-refundable and Temponia does not provide refunds or credits for partial periods, unused capacity, or downgrades.

5.11 Price changes. Temponia may change prices for future subscription terms by giving reasonable notice (for example via email or in-app notice). Price changes take effect at renewal unless stated otherwise.

6. Acceptable Use

Customer and Users must not, and must not attempt to:

1. reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or underlying ideas or algorithms of the Service (except to the extent prohibited by applicable law)
2. access the Service to build, benchmark, or support a competing product or service, or for competitive analysis that is primarily intended to replicate the Service
3. scrape, crawl, harvest, or use automated means to extract data from the Service except through authorized APIs and within documented rate limits
4. interfere with or disrupt the Service, including by probing, scanning, or testing vulnerabilities without Temponia's prior written consent
5. circumvent Plan limitations or access controls, including by creating multiple Accounts to avoid limits
6. upload or transmit malware, or use the Service for unlawful, harmful, or abusive activities
7. remove, obscure, or alter proprietary notices in the Service or Documentation
8. use the Service in a way that violates applicable laws or regulations

Temponia may monitor for abuse and may suspend or terminate Accounts as described in Section 13.

7. Customer Content

7.1 Customer ownership. As between the parties, Customer retains ownership of Customer Content.

7.2 License to operate the Service. Customer grants Temponia a worldwide, non-exclusive license to host, store, transmit, reproduce, display, and process Customer Content solely to provide, maintain, and improve the Service and to provide support.

7.3 Customer responsibility. Customer is responsible for the legality, accuracy, and quality of Customer Content, for obtaining any necessary rights and permissions, and for configuring the Service appropriately for its intended use.

7.4 Feedback. If Customer provides feedback or suggestions, Temponia may use them without restriction or obligation.

8. Third-Party Services and Integrations

The Service may interoperate with third-party services (for example calendars, identity providers, accounting software). Temponia does not control third-party services and is not responsible for their availability, security, or terms. Use of third-party services is governed by the third party's terms.

9. Confidentiality

9.1 Confidential Information. "Confidential Information" means non-public information disclosed by one party to the other that is marked confidential or that a reasonable person would understand to be confidential given the nature of the information.

9.2 Obligations. The receiving party will protect the disclosing party's Confidential Information using reasonable care and will use it only to perform under these Terms.

9.3 Exclusions. Confidential Information does not include information that is publicly available through no fault of the receiving party, independently developed, rightfully received from a third party, or approved for release in writing.

9.4 Compelled disclosure. The receiving party may disclose Confidential Information if required by law, provided it gives notice when legally permitted.

10. Support and Service Changes

10.1 Support. Temponia provides support as described in the Service or Documentation and may change support channels or hours.

10.2 Changes to the Service. Temponia may modify, add, or remove features. Temponia will use reasonable efforts to provide notice of material changes that negatively impact core functionality of a paid Plan.

10.3 Beta features. Temponia may offer beta or early access features. These are provided "as is" and may be changed or discontinued at any time.

11. Term and Termination

11.1 Term. These Terms begin when Customer first accepts them and continue until the Account is terminated.

11.2 Termination by Customer. Customer may terminate by cancelling the subscription and discontinuing use. Termination becomes effective at the end of the current paid term unless Temponia agrees otherwise.

11.3 Termination or suspension by Temponia. Temponia may suspend or terminate access immediately if:

• Customer breaches Sections 4 or 6 (License and Acceptable Use)
• Customer fails to pay fees when due
• Customer's use poses a security risk, may harm the Service, or may expose Temponia or others to liability
• Temponia is required to do so by law

Where reasonably practicable, Temponia will provide notice and an opportunity to cure.

11.4 Effect of termination.

• Customer's rights to use the Service stop at termination.
• Upon request made within 30 days after termination, Temponia will make commercially reasonable efforts to allow Customer to export Customer Content using standard export features, unless prohibited by law or technically infeasible.
• After termination, Temponia may delete Customer Content in accordance with its standard retention practices, except where Temponia is legally required to retain it.

11.5 Survival. Sections that by their nature should survive termination survive, including Sections 4.3, 6, 7.1, 9, 12, 14, 15, and 16.

12. Disclaimer of Warranties

THE SERVICE AND DOCUMENTATION ARE PROVIDED "AS IS" AND "AS AVAILABLE." TEMPONIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TEMPONIA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

13. Limitation of Liability

13.1 Exclusion of damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEMPONIA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

13.2 Liability cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEMPONIA'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID (AND PAYABLE) BY CUSTOMER TO TEMPONIA FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

13.3 Exceptions. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

14. Indemnification

Customer will indemnify and hold harmless Temponia and its affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, and expenses (including reasonable attorney fees) arising from:

1. Customer Content
2. Customer or User use of the Service in violation of these Terms
3. Customer or User violation of applicable law

Temponia will promptly notify Customer of any claim and reasonably cooperate (at Customer's expense). Customer will control the defense and settlement, provided it does not admit fault or impose obligations on Temponia without Temponia's prior written consent.

15. Force Majeure

Neither party is liable for delay or failure to perform due to events beyond its reasonable control (for example natural disasters, war, labor disputes, internet or cloud provider failures), provided it uses reasonable efforts to mitigate.

16. Governing Law and Disputes

These Terms are governed by the laws of Belgium, excluding conflict of law rules.

The courts of the judicial district where Entrysoft has its registered office have exclusive jurisdiction, unless mandatory law provides otherwise.

17. Miscellaneous

17.1 Assignment. Customer may not assign these Terms without Temponia's prior written consent, except to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets, provided the assignee agrees in writing to be bound. Temponia may assign these Terms in connection with a corporate reorganization, merger, acquisition, or sale of assets.

17.2 Subcontractors. Temponia may use subcontractors to provide parts of the Service.

17.3 Notices. Temponia may provide notices via email, in-app notice, or by posting in the Service. Customer notices to Temponia must be sent to [email protected] and are deemed given when received.

17.4 Entire agreement. These Terms are the entire agreement between the parties regarding the Service and supersede prior or contemporaneous agreements on the subject.

17.5 Severability. If any provision is held unenforceable, the remaining provisions remain in effect.

17.6 Waiver. Failure to enforce a provision is not a waiver.

17.7 Order of precedence. If Customer signs an order form or written agreement with Temponia that conflicts with these Terms, that order form or written agreement controls to the extent of the conflict.

Effective date: 26 February 2026

This Privacy Policy explains how Entrysoft ("we", "us") collects, uses, and shares personal data in relation to Temponia (the "Service"), including our websites, web application, and mobile applications.

Controller (for most processing described here): Entrysoft, Warandestraat 98, 9140 Temse, Belgium

Contact: [email protected]

If you use Temponia through an organization (your employer or another company), some personal data in the Service may be controlled by that organization. In that case, Temponia typically acts as a processor for that organization with respect to Customer Content (see Section 4).

1. What personal data we collect

We collect personal data in the following ways:

1.1 Data you provide

Account and profile data: name, email address, phone number, company name, password (hashed), role and preferences.

Billing and subscription data: billing contact details, billing address, VAT information (if provided), invoices, subscription status, plan, and payment history.

Support and communications: messages you send to us (for example via email or support tickets), and any information you choose to include.

1.2 Data created through your use of the Service

Usage data: actions taken in the Service (for example time entries created/edited, feature usage), settings, and audit logs where available.

Timesheet and work-related data (Customer Content): time entries, project and client names, tasks, notes, expenses, approvals, and related data that you or your organization input into the Service.

1.3 Device and technical data

Log and device data: IP address, device identifiers, browser type, operating system, language, timestamps, and diagnostic or performance data.

1.4 Cookies and similar technologies

We use cookies and similar technologies for authentication, security, preferences, and analytics. See Section 8.

2. Calendar integrations (Google Calendar and Microsoft Outlook/Office 365)

If you choose to connect Google Calendar or Microsoft (Outlook) Calendar, Temponia will access and process data from the connected account to provide calendar-based functionality inside Temponia.

2.1 What we access

Depending on the integration and the permissions you grant, we may access:

• calendar list and calendar names
• event titles
• event start and end times
• basic profile information needed to identify the connected account (for example the email address)

We do not request access to your full mailbox.

2.2 How we use this data

We use calendar data only to:

• display relevant calendar events inside the Temponia timesheet interface
• help you convert calendar events into time entries
• maintain and troubleshoot the integration at your request

We do not use Google or Microsoft calendar data for advertising, profiling, or training AI models.

2.3 Storage of calendar data

Temponia is designed to minimize calendar data storage. We may store limited data required to provide the integration (for example identifiers needed to keep the connection working, and event references needed for the in-app display). We do not store a complete historical copy of your calendar unless a specific feature you enable requires it.

2.4 Google API Services User Data Policy and Microsoft requirements

Our use of data obtained from Google APIs complies with the Google API Services User Data Policy, including Limited Use requirements. Our use of Microsoft Graph data is limited to providing the integration functionality described above.

2.5 Revoking access

You can disconnect integrations in Temponia settings. You can also revoke access from your Google or Microsoft account permissions pages. When disconnected or revoked, we stop accessing the calendar data.

3. How we use personal data and our legal bases (GDPR)

Where the GDPR applies, we process personal data under one or more of these legal bases:

3.1 To provide the Service (contract)

• create and manage accounts
• provide core time tracking, reporting, invoicing, and related features
• provide requested integrations (including calendar integrations)
• provide customer support

3.2 To operate, secure, and improve the Service (legitimate interests)

• monitor performance, reliability, and security
• prevent fraud, abuse, and unauthorized access
• maintain logs and backups
• improve features and user experience

We balance these interests against your rights and implement safeguards appropriate to the risk.

3.3 To comply with legal obligations (legal obligation)

• accounting and tax compliance
• responding to lawful requests by authorities
• enforcing our legal rights

3.4 Marketing communications (consent or legitimate interests)

• send service-related emails (for example confirmations, security notices, billing notices)
• send product updates or marketing messages where permitted by law

You can opt out of marketing communications at any time (service and security communications may still be sent).

4. Controller vs processor (important for B2B SaaS)

Entrysoft as controller: We act as controller for personal data related to our relationship with you as a customer or visitor (for example account registration, billing, support, and marketing preferences).

Customer as controller, Temponia as processor: If your organization uses Temponia, your organization typically controls the Customer Content uploaded or created in the Service. In that case, Temponia processes Customer Content on behalf of the organization and according to its instructions.

If you are an end user using Temponia through an organization and want to exercise rights related to Customer Content, you should usually contact your organization first.

5. How we share personal data

We do not sell personal data.

We may share personal data with:

• Service providers (processors): hosting and infrastructure providers, analytics providers, payment processors, email delivery providers, customer support tools, and error monitoring tools, strictly to provide and operate the Service.
• Integration partners you enable: for example Google or Microsoft when you connect calendar integrations.
• Legal and safety reasons: if required by law, or to protect rights, safety, and security.

We require service providers to protect personal data through contractual obligations and appropriate security measures.

6. International data transfers

Temponia may use service providers that process data in the European Economic Area and in other countries. Where required, we use appropriate safeguards for cross-border transfers (for example standard contractual clauses) and apply additional technical and organizational measures where appropriate.

7. Data retention

We retain personal data only as long as needed for the purposes described in this Privacy Policy, including:

• Account data: retained while the account is active and for a reasonable period after closure to allow reactivation, handle disputes, and meet legal obligations.
• Billing records: retained as required by applicable accounting and tax laws.
• Logs and security records: retained for a limited period appropriate to security and operational needs.
• Calendar integrations: when you disconnect or revoke access, we stop accessing calendar data. Any cached integration data is deleted or anonymized within a reasonable period, unless we must retain it for security or legal reasons.

If your organization controls the data, retention is determined by that organization and the organization's agreements with us.

8. Cookies and similar technologies

We use cookies and similar technologies for:

• Strictly necessary purposes: authentication, session management, security, and load balancing.
• Preferences: saving settings (for example language).
• Analytics: understanding how the Service is used so we can improve it.

Where required by law, we ask for your consent for non-essential cookies through a cookie banner or preference tool. You can also control cookies through your browser settings, but disabling certain cookies may affect functionality.

9. Security

We use technical and organizational measures designed to protect personal data, including:

• encryption in transit (TLS/SSL)
• access controls and least-privilege practices
• monitoring and logging for security events
• backups and disaster recovery measures

No system is 100% secure, but we work to continuously improve security.

10. Your rights

10.1 EEA, UK, and similar jurisdictions (GDPR-style rights)

Depending on your location and applicable law, you may have the right to:

• access your personal data
• correct inaccurate personal data
• delete personal data (in certain cases)
• restrict or object to processing (in certain cases)
• data portability (in certain cases)
• withdraw consent at any time where processing is based on consent
• lodge a complaint with your local data protection authority

To exercise rights, contact us at [email protected]. We may need to verify your identity before responding.

10.2 California (CCPA/CPRA)

If you are a California resident, you may have rights to:

• know what personal information we collect, use, and disclose
• request deletion (subject to legal exceptions)
• correct certain personal information
• opt out of the sale or sharing of personal information (if applicable)

Temponia does not sell personal information, and we do not share personal information for cross-context behavioral advertising. You can submit requests via [email protected].

11. Children

Temponia is not directed to children, and we do not knowingly collect personal data from children under 16. If you believe a child has provided personal data, contact us and we will take appropriate steps.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version and update the effective date. If changes are material, we will take reasonable steps to provide additional notice (for example via email or in-app notice).

13. Contact

For questions or requests related to privacy, contact:

Entrysoft (Temponia)
Warandestraat 98
9140 Temse, Belgium
Email: [email protected]